a789 Terms & Conditions

By accessing, registering on, or using any product or service offered by a789 — including but not limited to sports betting, live casino, slot games, Fortune Bingo, and Ezugi Live dealer tables — you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions in their entirety.

These Terms & Conditions constitute a legally binding agreement between you (the "Player" or "User") and a789 (the "Platform" or "Company"). If you do not agree with any part of these terms, you must immediately cease using the a789 platform and close your account.

Your continued use of a789 following any amendment to these Terms & Conditions constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to remain informed of any changes.

To register and maintain an active account on a789, you must satisfy all of the following eligibility criteria at all times:

• You must be a minimum of 21 years of age. a789 does not permit users under the age of 21 to register, play, deposit, or withdraw under any circumstances.
• You must be a natural person. Corporate entities, trusts, and other non-individual legal structures are not permitted to hold player accounts.
• You must not be a resident of a jurisdiction in which accessing and using online gaming platforms is explicitly prohibited by local law.
• You must not be an employee, director, officer, contractor, or immediate family member of an employee or contractor of a789 or any of its affiliated companies, game providers, or technology partners.
• You must provide accurate, truthful, and complete information during the registration process. Providing false information, including a false date of birth or identity documents, is grounds for immediate account termination.

During registration, you will be required to provide a valid email address, create a secure password, and accept these Terms & Conditions. Before your first withdrawal is processed, a789 will require you to complete Know Your Customer (KYC) verification by submitting a valid government-issued identity document, proof of address, and proof of payment method ownership where applicable.

a789 reserves the right to decline any registration application or to close any account at any time if, in its reasonable judgement, the eligibility criteria above are not met or cannot be verified.

One Account Policy: Each player is permitted to hold only one active account on the a789 platform. Opening multiple accounts — whether under the same name, identity documents, device, IP address, or payment method — is strictly prohibited. Where duplicate accounts are identified, a789 will close all associated accounts and may withhold any balances pending investigation.

Account Security: You are solely and entirely responsible for maintaining the confidentiality and security of your a789 login credentials, including your username and password. You must not share your login details with any other person. a789 will never ask you for your password via email, live chat, or any other communication channel. If you suspect that your account has been accessed without your authorisation, you must notify a789 immediately by contacting the support team.

Account Verification: a789 reserves the right to request identity verification documents at any point during the account lifecycle — not only at the time of first withdrawal. Failure to provide requested documentation within the timeframe specified by the support team may result in temporary account restriction.

Inactive Accounts: An account is deemed inactive if no login activity has been recorded for a continuous period of twelve (12) months. a789 reserves the right to apply an administrative fee to inactive accounts in accordance with its dormant account policy, which will be communicated to the account holder via the registered email address prior to any deduction.

Account Closure: You may request to close your a789 account at any time by contacting the support team. Account closure requests will be processed within five (5) business days. Any verified balance remaining in your account at the time of closure will be returned to you via your preferred payment method, subject to standard withdrawal processing times.

All financial transactions on a789 are conducted in Pakistani Rupees (PKR). a789 supports the following payment methods for deposits and withdrawals: JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, Meezan Bank, and GrabPay.

Deposits: Deposits made via JazzCash and EasyPaisa are credited to your a789 PKR wallet instantly upon successful transaction confirmation. Bank transfer deposits via Raast, 1LINK, HBL, UBL, or Meezan Bank may take up to one (1) business day to reflect in your account balance. Minimum and maximum deposit amounts are published in the cashier section of your account and may vary by payment method.

Withdrawals: Withdrawal requests are subject to the following conditions:

• Your account must be fully KYC-verified before any withdrawal is processed.
• Withdrawals will be processed to the same payment method used for your most recent deposit, wherever technically possible, as part of a789's anti-money-laundering compliance obligations.
• JazzCash and EasyPaisa withdrawals are typically processed within two (2) to four (4) hours of approval.
• Bank transfer withdrawals are typically processed within one (1) to two (2) business days.
• a789 reserves the right to request additional documentation before approving any withdrawal at its discretion.

No Third-Party Payments: Deposits made from payment methods not registered in your own name will be rejected and returned. a789 does not accept deposits from third parties under any circumstances. Similarly, withdrawals will only be processed to accounts registered in the name of the account holder.

a789 offers a range of promotional bonuses and incentives to both new and existing players. All bonuses are subject to specific terms that accompany each individual promotion, which are published on the relevant promotional page. The following general conditions apply to all bonuses unless otherwise stated:

• Wagering Requirements: All bonus funds are subject to a wagering requirement before they may be withdrawn. The applicable wagering multiple is stated in the bonus offer terms. Only wagers placed on eligible games count towards the wagering requirement — bets on excluded games do not contribute.
• Bonus Expiry: Bonuses that are not claimed within the specified claim window, or whose wagering requirements are not completed within the specified fulfilment window, will be automatically forfeited.
• One Bonus at a Time: Unless a specific promotion states otherwise, only one bonus may be active in your a789 account at any given time.
• Abuse Prevention: a789 reserves the right to void any bonus and associated winnings if it reasonably determines that a player is attempting to exploit, abuse, or manipulate any promotional offer. This includes but is not limited to using multiple accounts, placing hedged bets to meet wagering requirements with minimal risk, or coordinating bonus exploitation with other players.
• Maximum Withdrawal from Bonus: Unless stated otherwise in individual promotion terms, winnings generated from bonus funds may be subject to a maximum withdrawal cap. Any winnings above this cap will be removed upon withdrawal request.

a789 reserves the right to withdraw, modify, or discontinue any promotional offer at any time without prior notice, provided that any promotional terms already accepted by a player in good faith will be honoured for the remaining duration of the applicable promotion period.

All casino games available on a789 — including slot titles, live casino tables, Fortune Bingo rooms, and Ezugi Live dealer games — utilise certified Random Number Generator (RNG) technology. These systems are independently audited by recognised third-party testing laboratories to ensure that outcomes are genuinely random and that the published Return to Player (RTP) percentages are accurate.

Sports betting markets on a789 are settled in accordance with the official results published by the relevant governing body for each sport. In the event of any discrepancy between the result displayed on the a789 platform and the official governing body result, the official governing body result shall prevail.

Void Bets: a789 reserves the right to void any bet that has been placed on an event that was cancelled, postponed indefinitely, or where the bet was accepted in error due to a system malfunction or pricing error. Voided bets are returned to the player's PKR wallet at the original stake amount.

Technical Malfunctions: In the event of a technical malfunction affecting a game or betting market, a789's decision regarding the outcome or settlement of affected bets shall be final. a789 is not liable for losses incurred as a result of technical issues outside of its reasonable control, including internet connectivity failures on the player's end.

Game Rules: Each game available on the a789 platform has its own set of rules, which are accessible within the game interface. Players are advised to review the rules of any game before placing real-money wagers. Participation in any game on a789 constitutes acceptance of that game's specific rules.

a789 is committed to promoting responsible gaming across its entire player base. The platform provides a suite of self-management tools that allow players to set boundaries on their gaming activity. These tools are accessible directly from within your a789 account settings and include:

• Deposit Limits: Set daily, weekly, or monthly limits on the total amount you can deposit into your a789 PKR wallet. Limit reductions take effect immediately; limit increases are subject to a mandatory cooling-off period.
• Loss Limits: Set a cap on the maximum amount you are prepared to lose within a specified time period. Once the limit is reached, no further wagers will be accepted until the limit period resets.
• Session Time Reminders: Configure alerts that notify you when you have been active on the platform for a defined duration.
• Self-Exclusion: Initiate a full self-exclusion for a minimum period of six (6) months. During self-exclusion, your account will be suspended and you will be unable to log in, deposit, or place wagers. Self-exclusion cannot be reversed before the selected minimum period expires.

If you believe you may have a problem with gambling, a789 strongly encourages you to use the self-exclusion tool and to seek independent support. For more information on responsible gaming practices and support resources, please visit the Responsible Gaming page.

The following activities are strictly prohibited on the a789 platform. Engaging in any of the following may result in immediate account suspension, permanent closure, forfeiture of balance, and referral to relevant authorities where legally required:

• Registering more than one account on the a789 platform, whether under your own name or any other identity.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any subsequent interaction with a789.
• Using stolen, unauthorised, or fraudulently obtained payment instruments to fund your a789 account.
• Engaging in any form of money laundering, including depositing funds for the purpose of withdrawal without engaging in genuine gaming activity.
• Using automated software, bots, scripts, or artificial intelligence tools to access or interact with the a789 platform, including to place bets, claim bonuses, or navigate the interface.
• Exploiting software bugs, pricing errors, or system vulnerabilities for financial gain. Any such gains will be reversed and the account closed.
• Colluding with other players to manipulate game outcomes, share hole cards in poker variants, or coordinate betting strategies to exploit promotional offers.
• Engaging in any activity that constitutes match-fixing, insider betting, or corruption of any sporting event.
• Attempting to access the a789 platform from a jurisdiction where online gaming is explicitly prohibited, using VPN or proxy services to circumvent geographic restrictions.

a789 employs advanced fraud detection systems that continuously monitor account activity. Any account flagged for suspicious behaviour will be placed under review. During a review period, withdrawals may be held pending investigation. a789 will cooperate fully with law enforcement agencies and regulatory bodies in any investigation relating to fraudulent activity conducted through its platform.

All content on the a789 platform — including but not limited to the a789 brand name, logo, website design, graphical elements, game interfaces, software, text, and promotional materials — is the intellectual property of a789 or its respective licensors and is protected under applicable international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the a789 platform solely for your personal, non-commercial gaming purposes in accordance with these Terms & Conditions. This licence does not grant you any right to copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any a789 content without the express prior written consent of a789.

Game content provided by third-party providers such as Pragmatic Play, NetEnt, Microgaming, Ezugi, and others remains the intellectual property of those respective providers. a789 licences this content for display on its platform but does not claim ownership of third-party game assets.

To the fullest extent permitted by applicable law, a789 and its directors, officers, employees, contractors, and agents shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the a789 platform, including but not limited to:

• Losses incurred as a result of gaming activity on the platform, including losses attributable to technical malfunctions, disconnections, or delays.
• Unauthorised access to your account arising from your failure to maintain the security of your login credentials.
• Loss of data, loss of profits, or business interruption arising from the unavailability of the a789 platform for any reason.
• Decisions made by a789 in good faith based on information provided to it by you that later proves to be inaccurate or incomplete.

a789 provides its platform on an "as is" and "as available" basis. While a789 takes reasonable steps to ensure continuous platform availability and the accuracy of all published information, it does not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components.

Nothing in these Terms & Conditions shall exclude or limit a789's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

a789 collects, processes, and stores your personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions by reference. By accepting these Terms & Conditions, you also acknowledge and accept the a789 Privacy Policy.

The personal data collected during registration and KYC verification is used for the purposes of account management, identity verification, fraud prevention, anti-money-laundering compliance, and the delivery of personalised communications where you have consented to receive them.

a789 will not sell, rent, or transfer your personal data to unaffiliated third parties for their own marketing purposes. Data may be shared with regulated third parties — including payment processors, identity verification services, and gaming regulators — where required for the operation of the platform or by applicable law.

For a full explanation of how a789 collects, uses, and protects your personal data, and for information on your rights as a data subject, please review the Privacy Policy.

a789 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes to the Terms & Conditions will be communicated to registered players via the email address on file at least seven (7) days prior to the effective date of the change, except where a change is required by law or regulatory authority, in which case it may take effect immediately.

The current version of the Terms & Conditions, together with the version number and effective date, is always available on this page. Your continued use of the a789 platform after the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree with any amendment, you must close your account before the effective date of the change.

These Terms & Conditions and any dispute or claim arising out of or in connection with them — including non-contractual disputes or claims — shall be governed by and construed in accordance with the laws of the jurisdiction in which a789 holds its international gaming license.

Any dispute that cannot be resolved amicably between you and a789 through the customer support process shall be referred to binding arbitration under the rules of a recognised arbitration body in the licensing jurisdiction. The language of arbitration shall be English. The arbitral award shall be final and binding on both parties.

Nothing in this clause shall prevent a789 from seeking injunctive or other equitable relief from a court of competent jurisdiction to protect its intellectual property rights or to prevent ongoing breach of these Terms & Conditions.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or wish to exercise any rights conferred upon you under these terms, please contact the a789 support team using the details below:

When contacting a789 support regarding a Terms & Conditions matter, please include your registered account username and a clear description of your query or concern. Please do not include your password or full payment card details in any communication sent to a789.